The Evolution of Smart Lockers

Smart Parcel Lockers are gaining popularity in North America as they help automate the process of parcel receipt, storage, and dissemination driven by the phenomenal growth in eCommerce.

To date, the Smart Lockers that have been deployed around the world have had a standard, physical form - better looking and much smarter than the mechanical lockers of old but essentially square, stationary, metallic boxes standing ready to do their job. As Smart Lockers continue to grow in popularity, they are bound to take on a style that not only better suits their specific functions but also their environment. In other words, parcel lockers will soon be, not only a common and indispensable amenity for many but also multi-purpose, engaging, and sexy.

At Parcel Port, we’re exploring what the future may hold for the design and function of Smart Parcel Lockers and in this blog, we highlight a few innovative concepts that we’re thinking about.

The first locker we are going to look at is a Smart Parcel locker with a built-in onboard kiosk, which is ideal for a retail or mall environment. The locker and kiosk can act as a self-serve station to browse and purchase popular products. Once an item has been purchased through the kiosk, the product can be retrieved from one of the many built-in locker compartments found on either side of the cabinet.

The Smart Locker to the left introduces curvature to the overall design and features a digital display unit at the top showcasing products, which would be available in the compartments below for purchase. This locker has a built-in screen that allows consumers to browse, preview, and purchase products. If the item isn’t in stock, the consumer can simply order the item at the locker and have it delivered to their home or they can pick it up at the locker upon arrival. 


The Smart Parcel Locker to the right has been designed in the form of building blocks, giving it an interesting look and feel. Along with the display compartments, it has built-in video terminals that can be used to advertise, provide product information, or display eye catching photos or videos in theme with the locker’s contents.

Finally, Smart Lockers don’t have to be stationary. The locker pictured to the left is a Smart Parcel Locker on wheels that can move to any location where individuals can use it to pick up or drop-off parcels. This concept becomes more compelling by pairing it with self-driving trucks (coming soon) that can move autonomously from house to house for parcel pick up and drop-off. At the end of a busy day, the truck can head to a public area where it can continue to serve the neighbourhood before heading back to the warehouse to be loaded up for the next day’s parcel run.

We see the evolution of Smart Lockers gathering speed as they usher in the dawn of an amenity that brings increasing utility and innovation, all with a lot of style and appeal. The concepts outlined in this blog are only a few of the possibilities and we expect to see many more in the future.

Here at Parcel Port, we’re passionate about helping to build a future that includes a ubiquitous network of Smart Parcel Lockers given their ability to add value for Commercial & Residential Property Managers and Builders, Consumers, Retailers, and Parcel Couriers. Parcel Port is a wholly-owned Canadian company focused on designing, deploying, and supporting Smart Parcel Locker solutions. We differentiate ourselves through innovation, solution development and a passion for delighting our customers.

To learn more about our Smart Parcel Locker solutions, please contact us today.